Membership Benefits
Using Your
Aquarium Membership
• Membership
privileges include unlimited Aquarium admission, access through
Members’ Entrance, exclusive events and travel opportunities,
10% savings on gift shop purchases, discounts on IMAX or River
Gorge Explorer tickets, 15% discount at any Big River Grille,
and free subscription to Riverwatch.
• Memberships
are valid for one year from the date of purchase. To find out
the expiration date of your membership, refer to the address
label of your Riverwatch, call us at 423-267-FISH (3474) or
ask a cashier during any visit.
• When
visiting, please check in at the Members’ Reception entrance
in River Journey or the IMAX box office when visiting the IMAX
Theater as your first stop. A photo ID and membership
card is required for each adult listed on the membership.
• Allow
at least 3 weeks to receive your initial membership cards. Until
then, you can visit anytime using your Driver’s License
or temporary membership card. After renewing, please continue
using your original cards which are updated in our system. Replacements
for lost cards may be requested by contacting the Membership
Department at 423-267-FISH (3474) or at the Member Reception entrance.
At this time, there is no fee for replacement cards.
• After
checking in and receiving entry tickets, be sure to keep your
membership card handy when entering River Journey, Ocean Journey
and/or the IMAX Center. You may be asked to present it along
with your tickets, at any or all locations.
• Bringing
guests on your next visit? Purchasing IMAX tickets? You may
purchase discounted Aquarium guest tickets and IMAX tickets
at the Members’ Reception
entrance in River Journey or any ticket window. Aquarium
prices for guests of members are $22.50 per adult and $13.95
per child (age 3-12).
• To
ensure your River Gorge Explorer excursion or IMAX movie of
choice doesn’t
sell out before you arrive, call our central reservations department
at 423-265-0698 to reserve IMAX tickets. Reservations are recommended. Member
Ticket Prices are: River Gorge Explorer - $24 per
adult and $18 per child (including infants). IMAX Theater
- $6 per member.
• Membership
cards & member
admission tickets are non-transferable or valid for resale.
They are valid only for the persons listed on the membership
record.
• Remember
to renew online BEFORE your visit. You’ll help
save the cost of future mailings. More questions? Click here
for Frequently Asked Questions, send us an e-mail or give us a call at 423-267-FISH (3474) .